Terms of Service
Patriot LPR — Terms of Service
Version 1.0
Last Updated: January 22, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between PPOA Group LLC, a Texas limited liability company ("Company," "we," "us," "our"), and the person or entity accessing or using Patriot LPR (the "Services"). By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.
If you use the Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "Customer" or "you" refers to that entity.
1. Definitions
1.1 "Services" means the Patriot LPR software platform—including the desktop application (Windows), mobile applications (iOS and Android), associated cloud infrastructure, APIs, background synchronization services, and all related tools, updates, and documentation—used to capture, process, store, search, synchronize, export, and manage license plate recognition data, vehicle images, property records, violation reports, tow queue records, hot list alerts, sticker lists, permits, and associated operational data.
1.2 "Authorized Users" means Customer's employees, contractors, agents, and other individuals Customer permits to access the Services under Customer's account.
1.3 "Customer Data" means all data that Customer or Authorized Users submit to, generate through, or process through the Services, including but not limited to: license plate reads; vehicle images and still photographs; vehicle descriptors (make, model, color, year, state); property associations and addresses; violation reports; tow queue entries; permit records; sticker list entries; hot list entries and alert data; notes; timestamps; activity logs; and any uploaded content.
1.4 "Plate Scan Data" means the non-personally-identifiable subset of Customer Data consisting of license plate text, plate images, vehicle descriptor fields, geolocation stamps, timestamps, property association codes, and camera identifiers—excluding any information that directly identifies a natural person (such as name, address, phone number, or government-issued identification number).
1.5 "Third-Party Services" means third-party software, APIs, and services integrated with or used by the Services, including but not limited to automatic license plate recognition (ALPR) processing providers, cloud hosting infrastructure, and camera hardware systems.
1.6 "Customer" or "you" means the person or entity accessing or using the Services.
2. Accounts and Customer Responsibility
2.1 Account Security. Customer is responsible for: (a) all activity that occurs under Customer's account(s), whether authorized or unauthorized; (b) maintaining accurate, current, and complete account information; (c) ensuring all Authorized Users comply with these Terms, all Company policies, and all applicable laws; and (d) keeping all login credentials, authentication tokens, and API keys secure and confidential.
2.2 Cached Credentials. The Services may cache authentication credentials on local devices to enable offline access during limited grace periods. Customer acknowledges this functionality and is responsible for ensuring that devices used to access the Services are physically secured and access-controlled, and that cached credentials are not exposed to unauthorized persons.
2.3 Prompt Notification. Customer must notify Company promptly at support@ppoagroup.com of any known or suspected unauthorized access to Customer's account, credentials, or data.
2.4 Authorized User Management. Customer is responsible for provisioning and deprovisioning Authorized Users and for ensuring that former employees, terminated contractors, or other persons no longer authorized are promptly removed from Customer's account.
3. License and Use of the Services
3.1 License Grant. Subject to these Terms and any applicable Order Form, Company grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right for Authorized Users to access and use the Services during the subscription term solely for Customer's internal business operations.
3.2 Restrictions. Customer will not, and will not permit any third party to:
(a) copy, modify, adapt, translate, or create derivative works of the Services or any component thereof;
(b) reverse engineer, decompile, disassemble, or attempt to extract source code from the Services (except to the extent expressly permitted by applicable law that cannot be waived by contract);
(c) access the Services to build, support, or improve a competing or substantially similar product or service;
(d) interfere with, disrupt, or compromise the security, integrity, or operation of the Services, servers, networks, or connected systems;
(e) bypass, circumvent, or disable any access controls, usage limits, rate limits, license checks, or security features of the Services;
(f) use any automated means (including bots, scrapers, or crawlers) to access or extract data from the Services beyond the interfaces provided;
(g) sublicense, resell, lease, rent, loan, or otherwise make the Services available to any third party not authorized under these Terms; or
(h) remove, alter, or obscure any proprietary notices, labels, or markings on or in the Services.
4. Customer Compliance Obligations
4.1 Legal Compliance. Customer is solely responsible for its business operations and for compliance with all applicable federal, state, and local laws and regulations, including without limitation: private property towing laws; vehicle booting and immobilization laws; notice, signage, and posting requirements; recordkeeping and retention requirements; consumer protection laws; data protection and privacy laws (including but not limited to state ALPR statutes, DPPA, CCPA/CPRA, and any applicable state biometric or surveillance laws); and any industry-specific licensing or permitting requirements.
4.2 ALPR and Surveillance Laws. Certain jurisdictions impose specific requirements on the collection, use, retention, sharing, or destruction of ALPR data. Customer is solely responsible for determining whether its use of the Services is subject to any such requirements and for ensuring full compliance.
4.3 No Legal Advice. Company does not provide legal, regulatory, or compliance advice. The Services are operational and recordkeeping tools and do not guarantee legal compliance. Customer should consult qualified legal counsel regarding its obligations.
5. Acceptable Use and Prohibited Conduct
5.1 Customer and Authorized Users will not use the Services to:
(a) violate any applicable law, regulation, or third-party right;
(b) stalk, harass, threaten, discriminate against, or unlawfully surveil or monitor any person;
(c) access, use, or share vehicle data, plate data, images, or any information derived from the Services without authorization or a lawful basis;
(d) sell, rent, license, distribute, or otherwise commercialize Customer Data, Plate Scan Data, images, or reports generated by the Services, except as expressly permitted by these Terms or a separate written agreement with Company;
(e) upload, transmit, or introduce any virus, worm, trojan, ransomware, or other malicious or harmful code;
(f) attempt unauthorized access to any account, system, network, server, or data, including through credential stuffing, brute force, or social engineering;
(g) use the Services in connection with any illegal towing, predatory towing, or fraudulent vehicle impoundment scheme;
(h) manipulate, falsify, or fabricate any plate read, image, report, record, or log entry within the Services; or
(i) use the Services to track, follow, or locate any individual person, as distinguished from identifying and managing vehicles on Customer's managed properties.
5.2 Enforcement. We may suspend, restrict, or terminate access immediately and without prior notice if we reasonably believe the Services are being misused, used unlawfully, or used in a manner that poses a risk to Company, other customers, or third parties.
6. Driving Safety — Prohibition on Use While Operating a Vehicle
6.1 No Use While Driving. THE SERVICES MUST NOT BE ACCESSED, VIEWED, INTERACTED WITH, OR OPERATED BY ANY PERSON WHILE DRIVING OR WHILE A VEHICLE IS IN MOTION. This prohibition applies across all platforms, including but not limited to the Windows desktop application, iOS application, and Android application.
6.2 Operational Use During Tow or Patrol Operations. If use of the Services is necessary during tow operations, patrol operations, or any other vehicular activity, Customer must ensure that the Services are operated solely by a passenger who is not the driver, or only when the vehicle is lawfully and safely parked with the engine disengaged from active driving.
6.3 Customer's Sole Responsibility. Customer is solely and exclusively responsible for: (a) establishing, communicating, and enforcing written safe-use policies and procedures for all Authorized Users; (b) training all Authorized Users on the prohibition against distracted driving and the requirements of this Section; (c) supervising Authorized User compliance; and (d) complying with all applicable federal, state, and local driving, distracted-driving, and vehicle operation laws.
6.4 Company Disclaimer. COMPANY HAS NO DUTY AND ASSUMES NO RESPONSIBILITY TO MONITOR, ENFORCE, OR ENSURE COMPLIANCE WITH DRIVING SAFETY PRACTICES. COMPANY SHALL NOT BE LIABLE FOR ANY ACCIDENT, INJURY, DEATH, PROPERTY DAMAGE, OR ANY OTHER LOSS OR CLAIM ARISING FROM OR RELATED TO THE USE OR ATTEMPTED USE OF THE SERVICES WHILE OPERATING, DRIVING, OR RIDING IN A VEHICLE, REGARDLESS OF WHETHER THE SERVICES WERE BEING ACTIVELY USED AT THE TIME OF THE INCIDENT.
7. Data Collection, Processing, and Third-Party Services
7.1 Data Collected. The Services collect and process the following categories of data through normal operation: license plate text; vehicle images captured by cameras or mobile devices; vehicle descriptors; geolocation and timestamps; camera and device identifiers; property association data; user account information (name, email, roles, timezone); authentication tokens; application logs (including error logs, crash reports, performance data, memory usage, and network connectivity data); and activity logs reflecting Authorized User actions within the Services.
7.2 Third-Party ALPR Processing. License plate images captured through the Services may be transmitted to third-party automatic license plate recognition (ALPR) processing services for optical character recognition and plate identification. Customer acknowledges and consents to this transmission. Company selects third-party processors in its discretion and may change processors without notice. Company is not responsible for the accuracy, availability, or performance of Third-Party Services.
7.3 Background Synchronization. The Services operate background synchronization processes that periodically transmit Customer Data between local device storage and Company's cloud infrastructure. This synchronization occurs automatically and may occur over cellular or Wi-Fi networks. Customer is responsible for any data charges incurred.
7.4 Local Storage. The Services store Customer Data locally on the device in a database and in application files. Customer acknowledges that locally stored data, including cached credentials and database files, may not be encrypted at rest beyond platform-native protections (e.g., Windows DPAPI, iOS Keychain, Android EncryptedSharedPreferences for credentials only). Customer is responsible for the physical security of devices used to access the Services.
7.5 Camera and Sensor Access. The Services may request access to the device camera and microphone (on mobile platforms) and may connect to local network cameras (on desktop platforms). Customer is responsible for providing any required notices and obtaining any required consents from individuals who may be photographed or recorded in connection with the Services.
7.6 Diagnostic and Log Data. The Services automatically generate diagnostic logs, error reports, crash reports, and performance data. These logs are stored locally and may contain technical information about the device, network, and application state. Company may access these logs for support, debugging, and service improvement purposes.
8. Data Ownership, License, and Company Rights
8.1 Ownership of Customer Data. As between the parties, Customer retains ownership of Customer Data.
8.2 License to Company for Service Operation. Customer grants Company a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, reproduce, and use Customer Data solely as necessary to: (a) provide, operate, maintain, and secure the Services; (b) improve and develop the Services; (c) comply with applicable law; and (d) enforce these Terms.
8.3 License to Company for Plate Scan Data. Customer hereby grants Company a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to aggregate, anonymize, analyze, use, distribute, license, and sell Plate Scan Data (as defined in Section 1.4) in aggregated or de-identified form. For the avoidance of doubt: (a) Company will not sell or distribute data that directly identifies a natural person (such as name, home address, phone number, or government-issued identification number); (b) Company may combine Plate Scan Data with data from other customers and sources; and (c) this license survives termination or expiration of these Terms or Customer's account.
8.4 Customer Representations. Customer represents and warrants that it has all rights, permissions, licenses, and consents necessary to submit, upload, and use Customer Data, and to grant Company the rights described in this Section, including any required consents under applicable privacy or data protection laws.
8.5 Feedback. Any suggestions, ideas, enhancement requests, or other feedback Customer provides regarding the Services is non-confidential, and Company may use such feedback without restriction or compensation.
9. Employee Activity Monitoring and Logs
9.1 Activity Tracking Features. The Services include features that record and reflect Authorized User activity, including but not limited to: searches performed; records accessed, created, or modified; plate reads processed; reports generated or exported; login/logout events; timestamps; and similar activity audit trails.
9.2 Customer's Obligations. Customer is solely responsible for: (a) providing legally required notices to Authorized Users regarding monitoring and activity tracking; (b) obtaining any required consents from Authorized Users; (c) complying with all applicable employment, privacy, monitoring, and electronic surveillance laws; and (d) establishing policies governing access to and use of activity log data.
9.3 Company Disclaimer. Company provides activity tracking features as operational tools. Company does not provide guidance on employment law compliance and is not responsible for Customer's use of activity data.
10. Subscription, Fees, and Billing
10.1 Subscription. Patriot LPR is offered as a monthly subscription unless otherwise stated in an Order Form or written agreement.
10.2 Fees. If fees apply, Customer agrees to pay all fees described in the applicable Order Form, invoice, or subscription terms. All fees are non-refundable except as expressly stated in an Order Form.
10.3 Suspension for Non-Payment. Company may suspend Customer's access to the Services for non-payment after providing at least seven (7) days' written notice. Suspension does not relieve Customer of the obligation to pay outstanding amounts.
10.4 Billing Contact. support@ppoagroup.com
11. Data Retention and Deletion
11.1 Retention Period. Customer Data (including plate reads, vehicle images, and associated records) is retained for two (2) years from the date of collection unless a different retention period is specified in an Order Form or separate written agreement.
11.2 Post-Termination. Upon termination or expiration of Customer's account, Company may retain Customer Data for up to ninety (90) days to facilitate data export requests. After such period, Company may delete Customer Data in the ordinary course.
11.3 Aggregated Data Survival. Notwithstanding the foregoing, Company may retain and continue to use Plate Scan Data in aggregated or de-identified form in accordance with Section 8.3, even after termination or deletion of Customer's account.
11.4 Legal Holds. Company may retain Customer Data beyond the applicable retention period if required by law, legal process, or regulatory obligation.
11.5 Local Device Data. Customer is solely responsible for deleting Customer Data stored locally on devices. Company has no ability to remotely delete locally stored data, cached credentials, or log files.
12. Suspension and Termination
12.1 Suspension by Company. Company may suspend or restrict Customer's access to the Services (in whole or in part), immediately and without prior notice, if: (a) Customer materially violates these Terms; (b) Customer's use poses a security risk to the Services, Company, or other customers; (c) Company is required to do so by law, regulation, or court order; (d) continued access could reasonably be expected to cause harm to the Services, other customers, or third parties; or (e) Customer's account is delinquent.
12.2 Termination by Company. Company may terminate Customer's account upon thirty (30) days' written notice for convenience, or immediately upon notice for cause (including material breach that remains uncured for fifteen (15) days after written notice).
12.3 Termination by Customer. Customer may stop using the Services and request account closure at any time by contacting Company in writing. Termination does not entitle Customer to a refund of prepaid fees.
12.4 Effect of Termination. Upon termination: (a) all licenses granted hereunder immediately cease; (b) Customer and Authorized Users must cease all use of the Services; (c) Customer remains liable for all fees accrued prior to termination; and (d) Sections 1, 6.4, 8.3, 8.5, 11, 13, 14, 15, 16, 17, and 18 survive termination.
13. ALPR Accuracy Disclaimer
13.1 No Guarantee of Accuracy. License plate recognition is performed using automated optical character recognition technology, which is inherently probabilistic and subject to error. THE SERVICES DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY PLATE READ, VEHICLE IDENTIFICATION, CONFIDENCE SCORE, OR RECOGNITION RESULT.
13.2 Customer Verification. Customer is solely responsible for independently verifying the accuracy of all plate reads, vehicle identifications, and records before taking any action based on such data, including but not limited to towing, booting, issuing violations, reporting to law enforcement, or making any operational decision.
13.3 Factors Affecting Accuracy. Recognition accuracy may be affected by lighting conditions, camera angle, plate condition, weather, obstruction, vehicle speed, image quality, network conditions, and other factors beyond Company's control.
14. Availability, Changes, and Maintenance
14.1 No Uptime Guarantee. Company aims to provide reliable availability but does not guarantee any specific uptime percentage or service level unless expressly stated in a separate written agreement.
14.2 Modifications. Company may modify, update, or discontinue any aspect of the Services, including adding or removing features, changing Third-Party Service providers, or updating system requirements, at any time with or without notice.
14.3 Interruptions. The Services may be unavailable from time to time due to scheduled maintenance, emergency maintenance, system failures, third-party service disruptions, force majeure events, or other circumstances beyond Company's reasonable control.
15. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
15.1 THE SERVICES, INCLUDING ALL SOFTWARE, DATA, CONTENT, FEATURES, ALPR RESULTS, AND THIRD-PARTY INTEGRATIONS, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND.
15.2 COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OF TRADE, OR COURSE OF PERFORMANCE.
15.3 COMPANY DOES NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) DATA, PLATE READS, RECORDS, OR RESULTS WILL BE ACCURATE, COMPLETE, OR RELIABLE; (C) THE SERVICES WILL MEET CUSTOMER'S REQUIREMENTS OR EXPECTATIONS; (D) ANY DEFECTS WILL BE CORRECTED; OR (E) THE SERVICES WILL BE COMPATIBLE WITH ANY PARTICULAR DEVICE, OPERATING SYSTEM, CAMERA, OR NETWORK CONFIGURATION.
15.4 COMPANY DOES NOT WARRANT OR REPRESENT THAT CUSTOMER'S USE OF THE SERVICES COMPLIES WITH ANY PARTICULAR LAW, REGULATION, OR INDUSTRY STANDARD. COMPLIANCE IS CUSTOMER'S SOLE RESPONSIBILITY.
15.5 ANY DATA, MATERIAL, OR INFORMATION OBTAINED THROUGH THE SERVICES IS AT CUSTOMER'S OWN RISK. CUSTOMER IS SOLELY RESPONSIBLE FOR ANY DAMAGE TO DEVICES, LOSS OF DATA, OR OTHER HARM RESULTING FROM USE OF THE SERVICES.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
16.1 Exclusion of Consequential Damages. IN NO EVENT WILL COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND REGARDLESS OF WHETHER COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
16.2 Liability Cap. COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY, WILL NOT EXCEED THE TOTAL AMOUNTS ACTUALLY PAID BY CUSTOMER TO COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.
16.3 Application. THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE, AND REGARDLESS OF WHETHER THE DAMAGES ARISE FROM: USE OR INABILITY TO USE THE SERVICES; UNAUTHORIZED ACCESS TO OR ALTERATION OF CUSTOMER DATA; INACCURATE PLATE READS, VEHICLE IDENTIFICATIONS, OR ALPR RESULTS; ACTIONS TAKEN BY CUSTOMER OR AUTHORIZED USERS BASED ON DATA FROM THE SERVICES; RELIANCE ON ANY INFORMATION OBTAINED THROUGH THE SERVICES; INTERRUPTION OR CESSATION OF THE SERVICES; ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED TO OR THROUGH THE SERVICES; OR ANY OTHER MATTER RELATING TO THE SERVICES.
16.4 Specific Exclusions. WITHOUT LIMITING THE FOREGOING, COMPANY SHALL HAVE NO LIABILITY WHATSOEVER FOR: (A) ANY ACCIDENT, INJURY, DEATH, OR PROPERTY DAMAGE OCCURRING DURING OR IN CONNECTION WITH VEHICLE OPERATION, TOW OPERATIONS, PARKING ENFORCEMENT, OR ANY OTHER PHYSICAL ACTIVITY, REGARDLESS OF WHETHER THE SERVICES WERE IN USE; (B) ANY TOWING, BOOTING, VIOLATION, OR ENFORCEMENT ACTION TAKEN OR NOT TAKEN BY CUSTOMER; (C) ANY DECISION MADE BY CUSTOMER OR AUTHORIZED USERS IN RELIANCE ON DATA FROM THE SERVICES; (D) CUSTOMER'S FAILURE TO COMPLY WITH APPLICABLE LAWS; OR (E) ANY CLAIM BY A THIRD PARTY ARISING FROM CUSTOMER'S USE OF THE SERVICES.
17. Indemnification
17.1 Customer Indemnification. Customer will defend, indemnify, and hold harmless Company and its members, managers, officers, directors, employees, agents, affiliates, successors, and assigns (collectively, "Company Indemnified Parties") from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:
(a) Customer Data, including the collection, upload, storage, use, sharing, or export thereof;
(b) Customer's business operations, including towing decisions, vehicle enforcement actions, booting, violation issuance, parking management, and property management;
(c) any accident, injury, death, or property damage arising from or related to Customer's or any Authorized User's operation of a vehicle while using or attempting to use the Services;
(d) Customer's violation of any applicable law, regulation, ordinance, or third-party right;
(e) Customer's breach of these Terms;
(f) any claim that Customer's use of the Services infringes or violates a third party's privacy, data protection, or intellectual property rights;
(g) misuse of employee activity monitoring, audit trail, or logging features;
(h) any claim by an Authorized User, employee, contractor, or third party arising from Customer's monitoring practices;
(i) any inaccurate, incomplete, or falsified data entered into the Services by Customer or Authorized Users; and
(j) any claim arising from Customer's failure to verify the accuracy of ALPR results before taking action.
17.2 Indemnification Procedure. Company will: (a) promptly notify Customer of any claim subject to indemnification (provided that failure to notify does not relieve Customer except to the extent materially prejudiced); (b) grant Customer sole control of the defense and settlement (provided Customer may not settle any claim that imposes liability on Company without Company's prior written consent); and (c) provide reasonable cooperation at Customer's expense.
18. Confidentiality
18.1 Each party ("Receiving Party") may receive information from the other party ("Disclosing Party") that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information").
18.2 The Receiving Party will: (a) protect Confidential Information using at least the same degree of care it uses for its own confidential information, but no less than reasonable care; (b) use Confidential Information only to perform its obligations or exercise its rights under these Terms; and (c) not disclose Confidential Information to third parties except to employees, contractors, or advisors with a need to know who are bound by confidentiality obligations at least as protective as these.
18.3 Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was already known to the Receiving Party without restriction; (c) is independently developed without use of Confidential Information; or (d) is lawfully received from a third party without restriction.
19. Governing Law, Venue, and Dispute Resolution
19.1 Governing Law. These Terms are governed by and construed in accordance with the laws of the State of Texas, without giving effect to any choice-of-law or conflict-of-law provisions.
19.2 Exclusive Venue. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Van Zandt County, Texas (or, if federal jurisdiction exists, the Eastern District of Texas). Each party irrevocably consents to the exclusive personal jurisdiction and venue of such courts and waives any objection based on inconvenient forum.
19.3 Waiver of Jury Trial. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY IRREVOCABLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.
19.4 Limitation Period. Any claim arising under or related to these Terms must be brought within one (1) year after the cause of action accrues, or the claim is permanently barred.
20. General Provisions
20.1 Entire Agreement. These Terms, together with any applicable Order Form, constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior or contemporaneous agreements, proposals, or representations, whether written or oral.
20.2 Severability. If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed, and the remaining provisions will continue in full force and effect.
20.3 Waiver. No failure or delay by Company in exercising any right or remedy constitutes a waiver. A waiver of any provision is effective only if in writing and signed by Company.
20.4 Assignment. Customer may not assign or transfer these Terms or any rights hereunder without Company's prior written consent. Company may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
20.5 Force Majeure. Company is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including natural disasters, pandemics, acts of government, war, terrorism, labor disputes, internet or telecommunications failures, or third-party service outages.
20.6 Notices. Notices to Company must be sent to the contact information in Section 21. Company may provide notices to Customer by email to the account administrator's email address on file, by posting within the Services, or by any other reasonable means.
20.7 Independent Contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship.
20.8 No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights in any person or entity.
20.9 Export Compliance. Customer will comply with all applicable export control and sanctions laws.
20.10 Headings. Section headings are for convenience only and do not affect interpretation.
21. Changes to These Terms
We may update these Terms from time to time. If changes are material, we will provide notice by posting the updated Terms within the Services, emailing the account administrator, or both. The "Last Updated" date at the top will be revised. Continued use of the Services after the effective date of any updated Terms constitutes acceptance of the updated Terms. If Customer does not agree to the updated Terms, Customer must stop using the Services.
22. Contact
PPOA Group LLC
Email: support@ppoagroup.com
Phone: +1 430-381-9853
Address: 940 VZ County Rd 2410, Canton, TX 75103
By using Patriot LPR, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.